HELP GUIDE

Create an email account

An address like [email protected] looks more trustworthy than a free mailbox. Starter includes 10 email accounts, Business 30 and Pro 100.

Steps

1. Log in to cPanel and open Email Accounts.
2. Click Create.
3. Pick the domain and type the part before the @, for example info or sales.
4. Set a strong password.
5. Click Create.

Read and send mail

• In a browser, click Check Email next to the address in Email Accounts. That opens webmail.
• On your phone or in Outlook, click Connect Devices next to the address. cPanel shows the IMAP and SMTP settings to copy into your mail app.

Keep your mail out of spam folders

Open Email Deliverability in cPanel. If it shows a problem for your domain, click Repair. Each domain can send up to 300 emails an hour, so use a mailing service for newsletters.

Mail not arriving? Email [email protected] with the address, the time you sent the message and any bounce message you got back.