HELP GUIDE

Reset a password

You have up to three passwords with us: WordPress, your email accounts and cPanel. Here is how to reset each one.

WordPress admin

1. Go to yourdomain.com/wp-login.php and click Lost your password.
2. Enter your username or email and follow the link WordPress emails you.
3. No email? In cPanel, open Softaculous, find your WordPress install, click the edit icon and set a new admin password there.

An email account

1. In cPanel, open Email Accounts.
2. Click Manage next to the address.
3. Enter a new password and click Update Email Settings.
4. Update the password in your phone and mail apps too.

cPanel

If you know your current password, open Password and Security in cPanel and set a new one. If you forgot it, email [email protected] from the address on your account. We set a new password and send it to that address only.

We never ask for your password by email or phone. If someone does, it is not us.