Privacy policy
Last updated 13 November 2026.
This policy explains what Webstribe, a brand of Softstribe Solutions, collects about you and what we do with it. Short version: we collect what we need to run your hosting and get paid, and we never sell it.
What we collect
- Your name, email address and phone number, when you order, ask a question or join a waiting list.
- Your domain name and order details.
- Payment details from PayFast, such as the transaction ID. We never see your full card number. Card payments go through PayFast’s own page.
- Your support emails and our replies.
- Visit data from our website, described below.
Analytics and cookies
Our website uses Google Analytics 4. It sets cookies and tells us which pages and ads bring visitors, and roughly where they come from. Google processes this data under its own privacy policy. You can block it with your browser’s cookie settings or Google’s Analytics opt-out browser add-on. If we add other tracking, we update this page first.
What we use it for
- To set up, run and renew your hosting.
- To match your payment to your order and keep billing records.
- To answer your support requests.
- To email you about your account, renewals and changes to our service.
Who else sees it
We do not sell or rent your data. We share it only with the companies that run our servers and data centre, the payment provider that handles card payments, and Google for analytics. We also share it when Pakistani law requires us to.
How long we keep it
We keep account details while you are a customer. We keep billing records for as long as Pakistani tax law requires. We delete support emails 2 years after your account closes.
Your choices
Email [email protected] to get a copy of your data, correct it or ask us to delete it. We reply within 30 days. We keep only what the law requires us to keep.
The sites you host with us
You control the data your own website collects from its visitors. We do not look at it unless you ask us to for support, or we need to deal with abuse.
Contact
Softstribe Solutions. Email [email protected].