Webstribe

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FREE SITE MIGRATION

We move your site to Webstribe, for free.

Every Webstribe plan comes with one free site migration. Send us access to your old host, and we copy your WordPress site or WooCommerce store, test it on our server, and tell you when to point your domain. Your site stays live on the old host the whole time.

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HOW IT WORKS

How does the free migration work?

  1. Order a plan. Pick the plan that fits and pay. We email your cPanel login.
  2. Reply with access to your old host. A control panel login (cPanel or similar), or FTP and database access, or a full backup file you made. Tell us the site’s address.
  3. We copy and test it. We move the files and the database, fix the settings that point to the old server, and check the pages, logins and checkout before you switch. We tell you the date before we start.
  4. You point your domain. When you are happy with the copy, change your nameservers to ours. Our domain guide shows how, or we walk you through it.
  5. Cancel the old hosting when you are ready. Keep it for a few days after the switch, then cancel it and change the password you shared with us.

WHAT IS INCLUDED

What do we move, and what not?

  • One WordPress site or WooCommerce store per plan: its files, uploads, themes, plugins and database, including products, orders and customers.
  • We create the same email addresses on your new hosting, so you can keep using them after the switch.
  • Free SSL on the new hosting, so https works once your domain points to us.

Not included: the emails already sitting in your old mailboxes, sites that are not built on WordPress, and fixing a site that is already broken on the old host. Ask us first if your site is unusual, or bigger than your plan’s storage. Have more than one site to move? Send us a message and we will tell you what we can do before you order.

QUESTIONS

Questions about moving

Will my site go down during the move?

Your site keeps running on the old host while we copy it. Visitors only reach the new copy after you change your nameservers, and both copies stay in place while that change spreads.

What about orders placed during the move on a WooCommerce store?

Orders placed on the old host after we copy the database would not be in the new copy. For a busy store, we agree a quiet hour with you, copy the database again just before you switch, and pause new orders for that short time.

Is it safe to give you my old host’s password?

We only use it to copy your site. Change it as soon as the move is done. If you would rather not share it, make a full backup yourself and send us the file.

Can I move the site myself instead?

Yes. Our guide on moving your site covers every step.

What if I am not happy after the move?

Your first hosting order has a 30-day money back. See the refund policy. Your old hosting is still there until you cancel it.